Ngurru Shipping policy

We use Australia Post for our deliveries. Standard delivery within Australia, shipping and handling is included within the listed price.

Express delivery is available, as is international shipping, please send me a message and I will invoice you for the extra cost.

Please allow 3 business days to create your woven piece, and a further 2 business days for shipping and handling before dispatching.

After being dispatched, parcels can generally take up to 21 days to be delivered to you depending on your location.

Ngurru Refund policy

For Australia based orders: Unless an item is faulty or wrongly described, we are unable to issue refunds. If there are any issues, please contact me and I will happily fix them.

For international orders: Unfortunately, we are unable to issue a refund.

Ngurru Return policy

For Australia based orders: Unless an item is faulty or wrongly described, we are unable to accept returns. If there are any issues, please contact me and I will happily fix them.

For international orders: Unfortunately, we are unable to accept returns.