Artwork enquiry form
Iwiri Aboriginal Corporation Shipping policy
All orders are processed within 2-3 business days. Orders are not processed on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Within Australia
Domestic Shipping – Free standard domestic shipping only.
Domestic orders are sent by SENDLE, all artworks are fully insured and including a tracking number.
Shipping International
Internationally Shipping – Please email an enquiry before purchase for freight charge.
International orders are shipped via TNT, fully insured and including a tracking number. Delivery time is up to eight weeks.
Iwiri Aboriginal Corporation Refund policy
We offer returns within 30 days of receiving your order for damaged artwork OR artwork that is unrecognisable from artwork photograph represented during the AIATSIS online Aboriginal Art Fair.
Iwiri Art Centre makes every effort to portray a true image and description of the artwork photographed. We understand that visual digital translations may differ from the artwork slightly, and require the consumer to be considerate when purchasing original artworks, respecting the artists work.
The refund of your payment will be issued into the original account used to make the purchase.
Please note the following exceptions to our return policy:
- Discounted items are final and cannot be returned or exchanged.
- Iwiri Art Centre does not accept refunds for incorrect choice or if the customer has a change of mind.
Iwiri Aboriginal Corporation Return policy
- To initiate a return, please email Iwiri Arts with your payment receipt and photographs to explain the request for return.
- If all parties agree on reason for a return, refund will be actioned upon the safe return of artwork.
- Returned items must have all original documentation, tags still on and be returned in original packaging.
- Returned items must be in their original condition and have no visible signs of wear, use or damage.